Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kteezyb@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kteezyb@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kteezyb@gmail.com.

SECTION 24 – 30-DAY MONEY-BACK GUARANTEE & RETURNS

We stand behind our spotlights with a 30-Day Money-Back Guarantee. If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund of the product price.

To start a return, email us at Americasmostwanted79@gmail.com with your order number. We'll send you return instructions. Items must be returned in like-new condition, with all original accessories, packaging, and included components. We recommend using a trackable shipping method, as America's Most Wanted is not responsible for items lost or damaged in return transit.

Refunds are issued to your original payment method and typically appear within 7–10 business days of us receiving and inspecting the returned item. Original outbound shipping charges are non-refundable, and return shipping is the responsibility of the customer unless the item arrived damaged or defective (see Section 24B).

We will not refund items that are used beyond normal inspection, damaged through misuse, missing components, or returned after the 30-day window.

SECTION 24B – DAMAGED OR DEFECTIVE ITEMS ON ARRIVAL

If your order arrives damaged or defective, contact us at Americasmostwanted79@gmail.com before returning it. We'll ask for photos and a brief description. Once verified, we will send a free replacement or issue a full refund, including original shipping costs, and will arrange free return shipping if the item needs to come back to us.

SECTION 24C – LIMITED WARRANTY

Beyond the 30-day return window, products are covered by our Limited Warranty against manufacturing defects for the period stated on the product page at the time of purchase. If your unit develops a defect during the warranty period through normal use, contact Americasmostwanted79@gmail.com for a repair or replacement. This warranty does not cover damage from misuse, unauthorized modification, water damage beyond the stated ingress rating, normal wear and tear, or use in violation of Sections 12 and 13 of these Terms.

SECTION 25 – CANCELLING OR CHANGING AN ORDER

If you wish to cancel your order before it has shipped, contact us and we will issue a full refund. Once an order has shipped, it cannot be cancelled — you're welcome to use our 30-Day Money-Back Guarantee (Section 24) instead.